At idncas, we handle your personal information with the same care and precision we apply to every aspect of our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold as a player registered with us.
Last Updated: 1 January 2026Your Privacy Matters: This Privacy Policy ("Policy") describes how idncas ("Company", "we", "us", "our") collects, processes, stores, shares, and protects personal data relating to registered users ("you", "User", "Player") of the idncas platform at https://idncas.cam. By creating an Account and using our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy was last updated on 1 January 2026.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, contact details, financial data, device identifiers, and behavioral data generated through Platform use. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, consultation, use, disclosure by transmission, dissemination, restriction, erasure, or destruction. |
| "Controller" | The entity that determines the purposes and means of processing Personal Data. For data collected through the idncas Platform, the Company acts as Data Controller. |
| "Processor" | A third party that processes Personal Data on behalf of and under the instruction of the Controller. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the User's agreement to the processing of their Personal Data for one or more specific purposes. |
| "Platform" | The idncas website at https://idncas.cam and all associated services, games, and features accessible through that domain. |
idncas acts as the Data Controller in respect of all Personal Data collected through the Platform. As Data Controller, the Company is responsible for determining how and why your Personal Data is processed and for ensuring that such processing is conducted lawfully, fairly, and transparently.
For all data protection enquiries, you may contact the idncas Data Protection contact point via email at [email protected]. We aim to respond to all data-related enquiries within five (5) Western Indonesia Time (WIB, UTC+7) business days of receipt.
idncas collects Personal Data across the following categories, depending on the nature of your interaction with the Platform:
The Company collects Personal Data through the following channels and methods:
idncas processes your Personal Data for the following clearly defined purposes:
| Purpose | Description |
|---|---|
| Account Registration & Management | Creating and maintaining your idncas Account, verifying your identity and age, and managing your Account settings and preferences. |
| Service Delivery | Providing access to casino games, sports betting markets, live dealer tables, and all other Platform features and services. |
| Financial Transactions | Processing deposits and withdrawals via Indonesian banks and e-wallets, maintaining transaction records, and resolving payment disputes. |
| KYC & AML Compliance | Fulfilling identity verification and anti-money-laundering obligations, including verifying the source of funds where required. |
| Fraud Prevention & Security | Detecting and preventing unauthorized Account access, bonus abuse, multi-accounting, money laundering, and other fraudulent activity. |
| Responsible Gaming | Monitoring gaming activity to identify signs of problem gambling, enforcing self-exclusion and deposit limits, and providing responsible gaming support. |
| Customer Support | Responding to enquiries, resolving disputes, processing complaints, and maintaining support records. |
| Marketing & Promotions | Sending personalized bonus offers, promotional communications, and platform updates — subject to your marketing consent preferences. |
| Platform Improvement | Analyzing usage patterns to improve Platform performance, user experience, game selection, and feature development. |
| Legal Compliance | Meeting applicable legal, regulatory, and reporting obligations, and cooperating with competent authorities where required by law. |
The Company processes your Personal Data on the following legal bases:
idncas does not sell, rent, or trade your Personal Data to unaffiliated third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
We engage trusted third-party service providers who process data on our behalf under binding data processing agreements. These include KYC and identity verification providers, payment processing partners (including Indonesian bank transfer gateways and e-wallet operators such as OVO, DANA, GoPay, ShopeePay, and LinkAja), game content providers, cloud hosting and infrastructure providers, fraud detection and risk management systems, and customer support technology platforms.
The Company may disclose Personal Data to competent regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable law, valid legal process, or where such disclosure is reasonably necessary to protect the rights, property, or safety of the Company, its users, or the public.
In the event of a merger, acquisition, restructuring, sale of assets, or other corporate transaction involving the Company, your Personal Data may be transferred to the relevant successor entity as part of that transaction, subject to equivalent data protection commitments. You will be notified of any such transfer via the Platform or your registered email address.
The Company may share Personal Data with its legal advisors, auditors, and financial consultants on a strictly need-to-know basis, subject to applicable professional confidentiality obligations.
No Third-Party Marketing: We will never disclose your Personal Data to unaffiliated third parties for their own marketing purposes without your express prior consent. All marketing communications you receive will originate from idncas directly.
As an internationally operated platform serving Indonesian players, idncas may process and store Personal Data on servers located outside of Indonesia. Where data is transferred internationally, the Company takes appropriate steps to ensure that such transfers are conducted with adequate safeguards in place to protect your data to a standard equivalent to that described in this Policy.
Safeguards employed for international data transfers may include binding contractual clauses between the Company and its data processors, adherence to the data recipient's applicable national data protection legislation, and implementation of technical security measures including encryption during transit and at rest.
By using the idncas Platform and submitting your Personal Data, you acknowledge and consent to the transfer, storage, and processing of your data in the manner described in this section.
The Company retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, or as required to meet applicable legal, regulatory, accounting, or reporting obligations. The following general retention guidelines apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Retained for the duration of the Account relationship, plus a minimum of five (5) years following Account closure. |
| KYC Documents | Retained for a minimum of five (5) years from the date of submission or from the date of Account closure, whichever is later, in accordance with anti-money-laundering obligations. |
| Financial Transaction Records | Retained for a minimum of five (5) years from the date of each transaction. |
| Gaming Activity Records | Retained for the duration of the Account relationship, plus two (2) years following Account closure. |
| Customer Support Records | Retained for three (3) years from the date of each support interaction. |
| Technical & Device Data | Retained for up to twelve (12) months from collection, subject to ongoing security and fraud investigation requirements. |
| Marketing Consent Records | Retained for the duration of the consent and for three (3) years following withdrawal of consent. |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymized such that it can no longer be associated with any identifiable individual.
idncas takes the security of your Personal Data seriously and implements a comprehensive set of technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While the Company implements robust security measures, no method of transmission over the internet or method of electronic storage is completely secure. You are responsible for maintaining the confidentiality of your Account credentials and for notifying idncas immediately if you suspect unauthorized access to your Account.
As a User of the idncas Platform, you hold the following rights in relation to your Personal Data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable period, ordinarily within thirty (30) calendar days:
You may request a copy of the Personal Data we hold about you, together with information about how it is being processed.
You may request correction of any inaccurate or incomplete Personal Data held about you without undue delay.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may request that we limit the processing of your Personal Data in certain circumstances, such as while a rectification request is pending.
You may request a copy of data you have provided to us in a structured, machine-readable format, where processing is based on consent or contract.
You may object to processing based on legitimate interests — including direct marketing — and we will cease such processing unless we can demonstrate compelling grounds that override your interests.
Please note that certain rights may be limited where the Company is required to retain or process data to comply with a legal obligation, to perform a contract, or to defend legal claims. Where a request is refused, we will provide written reasons within a reasonable timeframe.
Cookies are small text files placed on your device when you visit the idncas Platform. They allow the Platform to recognize your device across pages and sessions, remember your preferences, and collect usage data. Similar technologies — including web beacons, pixel tags, and local storage — operate on analogous principles.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without impairing core Platform functionality. |
| Functional | Remember your Account preferences, language settings, and display options to provide a personalized experience across sessions. |
| Analytics | Collect aggregated, anonymized data on how Users navigate the Platform — including pages visited, time on page, and click paths — to help us improve site performance and user experience. |
| Marketing | Track your activity on the Platform to enable delivery of relevant promotional offers and to measure the effectiveness of marketing campaigns. These cookies are only placed with your prior consent. |
You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse some or all cookies, or to alert you when a cookie is being set. Please note that disabling strictly necessary cookies will impair your ability to use certain features of the Platform, including logging in to your Account. Detailed instructions for managing cookies are available in your browser's help documentation.
The idncas Platform is strictly intended for adults aged 21 and above. The Company does not knowingly collect Personal Data from persons under the age of 21. Age verification is conducted as part of the Account registration and KYC process, and any Account found to belong to a person under 21 years of age will be immediately suspended and permanently closed, with any associated data deleted or retained only to the minimum extent required by applicable law.
If you are a parent or guardian and believe that a minor has registered an Account on the Platform or submitted Personal Data to us, please contact us immediately at [email protected]. We will take prompt action to investigate and, where confirmed, to close the Account and delete the associated data.
The Company reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform services. Where material changes are made, we will provide advance notice via email to your registered address and/or a prominent notice on the Platform, with a minimum notice period of fourteen (14) days before the revised Policy takes effect.
The "Last Updated" date at the top of this page will be revised each time an update is made. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you must cease using the Platform and may request Account closure by contacting [email protected].
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the idncas data protection team through the following channel:
Email: [email protected]
Availability: 24 hours a day, 7 days a week
Languages: English and Bahasa Indonesia
Response Time: Data requests responded to within 30 calendar days; general queries within 2–5 minutes during peak hours (WIB)
Six core commitments that define how idncas safeguards your personal information across every interaction with our platform.
Every piece of data transmitted between your device and the idncas Platform is protected by industry-standard 256-bit SSL encryption, ensuring your personal and financial information remains private in transit at all times.
idncas does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your information is used exclusively to operate and improve the services you have chosen to use.
Our Know Your Customer process protects every player on the platform. By verifying identity through KTP or passport documentation, we prevent fraud, protect underage users, and maintain a secure environment for all registered members.
You retain meaningful control over your personal data. Access, correct, delete, or export your information at any time by contacting our support team. Marketing preferences can be updated instantly through your Account settings.
We hold your data only as long as necessary. Our defined retention schedules — from 12 months for technical logs to 5 years for financial records — ensure data is not kept beyond its legitimate operational or legal purpose.
Whenever we make material changes to this Privacy Policy, we notify you in advance via your registered email address. You always have the opportunity to review changes before they take effect and to act on them accordingly.
Our support team is available around the clock to address any privacy concerns or data requests. You can also explore our full Terms & Conditions or visit our FAQ for quick answers about how idncas operates. 21+ only.